User Support Translation

Just a helpful note: when you're in a "support dialogue" (e-mail or verbal) with a system administrator, and he or she types or says this:

Thanks for the additional information.

what he or she really means is:

Why didn't you !@%$#%@ say that in the first place, you !@%$#%@!

Just so you know.

(Note: if you happen to be someone to whom I've said this, you are of course an exception to this rule.)