Pun Salad

Imagine a commercial product that:

1. scans for viruses and other malware in files and incoming e-mail;

2. requires periodic updates of its "definition" data files;

3. provides a script that can be used to download said updates;

4. but said script is provided only in the body of their PDF manual;

5. even though their software package distribution contains 15 other files, you're gonna have to cut-n-paste that (relatively important) script out of their PDF file, a tedious and error-prone process;

6. and, yes, the script does run over multiple pages so you have to cut-n-paste a pagefull at a time to avoid the PDF header/footer formatting, making things slightly more tedious;

7. and (by the way), the documentation recommends that you "decompress" the newly downloaded definition files to (I quote) "accelerate the time for subsequent initializations";

8. but their documentation shows only the Windows command to accomplish that feat, even though it's the documentation for the Unix version of their product;

9. and (why, no) the aforementioned script doesn't perform that (relatively important) function.