Feb
17
2011

User Support Translation IV

Just a helpful note: when you're in a "support dialogue" (e-mail or verbal) with a system administrator, and he or she types or says this:

I think I didn't explain myself clearly.
what he or she really means is:
I'm pretty sure you weren't thinking very hard about what I said.
The usual disclaimer applies: if you happen to be someone to whom I've said this, you are of course an exception to this rule.

(Previous entries in the User Support Translation series here, here, and here.)